Welcome to the RTS Digital Matrix Intercom support section. This section of the website is designed to help end users troubleshoot their own systems quickly and effectively. All of the content in this support section is authored and maintained by RTS Digital Matrix Intercom technicians with extensive field experience. If you are a first-time user, RTS recommends reading through the FAQ and Knowledgebase sections to familiarize yourself with system design and operation. If you still have questions, contact your nearest RTS Digital Matrix Intercom technical support specialist.

 Featured FAQ

What are the right headsets for RTS & Telex Audiocom?

For RTS you need a Male x-pin XLR for the user stations.
For Telex Audiocom you need a Female x-pin XLR for the user stations.
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 Featured Glossary Term

AWG

American Wire Gauge. For example: the AWG wire size recommended by RTS Systems for intercom wiring is 22 gauge.
More Glossary Terms