RTS intercom systems


Training Resources


The RTS Intercom Systems Academy offers you classroom trainings in dedicated training centers that are equipped with products and systems.

Online Trainings

The Web-based trainings offer you even more flexibility. They allow you to start and pause the training at any time, so you can continue your day in the way which is most convenient for you.

Virtual classroom

Our webinars offer you a highly concentrated learning process – fast, informative and efficient. Additionally, you have a trainer that can answer your questions and all you need is internet access and a headset!

Learning Paths

Below you will find the three different paths showing your progress. It begins at the PROFESSIONAL level which gives you general knowledge on the different topics of the RTS Intercom Systems. Then you will gain deeper insights at the EXPERT level until finally achieving full technical expertise at the MASTER level. The learning paths help you to keep track of the courses you have already taken, and allows you to strengthen your level of expertise in the RTS Intercom Systems products.

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Professional Level

Online training on basic product features and system architecture

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Expert Level

Training on basic system design/configuration for lower complexity systems

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Master Level

Training on advanced system configuration/integrated systems and in troubleshooting

Certification Training Program

Work more efficient & more profitable

Our vision is to offer specific trainings for individual customer groups by covering specific needs to ensure maximum competence level. We have professional training programs for:

Full-Range training


Master level

This classroom training brings an immersive and unique opportunity to master RTS systems, including hands on experience on all hardware & software offerings for different audiences. As an optional module, this classroom training provides a Commercial Sales TrainingThe modules and topics that will be covered within this training certification level are:

  • Hands on different RTS Intercom Matrices
  • RTS Intercom Keypanels
  • IPEdit and AZEdit setup on live systems
  • ADAM and ADAM-M cards
  • Port Allocation
  • RTS Trunking
  • RTS Intercom Accessories
  • Integration with third party system
  • Commercial Sales Training:
  • RTS Intercom System differentiators
  • How to beat competition
  • RTS Intercom Innovations and opportunities
  • By successfully completing this training the student will be able to
  • Commissioning of Full Range RTS Intercom Systems
  • Show RTS Intercom system integration with third party systems
  • Understand different system sizes and complexities
  • Describe RTS Intercom system positioning in the market

Prerequisite: RTS Intercom – Professional level (Online)

Professional level

This online training consists of multiple modules and aims to provide you an overview about RTS Intercom hardware and software components. A Professional Level Certificate will be available upon successful completion of this online training and exam.The modules and topics that will be covered within this training certification level are:

  • Intercom basics
  • RTS Intercom Product Portfolio
  • OMNEO Networking - Professional Level (IP Basics & OMNEO Overview)
  • RTS AZEdit Configuration Software - Basics
  • Online Exam – Professional Level
  • By successfully completing this training the student will be able to
  • Understand the basic concepts about Intercom system
  • Recognize RTS Intercom product family and its applications
  • Explain OMNEO features and advantages in the audio IP world
  • Recognize basic knowledge on IP Networks and Audio Networks
  • Demonstrate RTS AZEdit key features to setup RTS Intercom Digital Matrix Systems

There are no prerequisites for this certification level

Sign Up & Join the Program!

On this webpage you will find a link which says “create an account” You will then be directed to the “Self Registration” page for new users To complete the registration process please fill out all the necessary information